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How to automate whatsapp sales funnels for businesses

Anurag Rathod
whatsapp sales funnel

whatsapp is one of the most popular messaging apps in the world and in many countries like Egypt and others people use it every single day to chat, buy stuff, ask about products and much more. so if you run a business and not using whatsapp yet then you really missing out on a big chance to grow your sales and get closer to customers

In this blog I will explain how to build and automate a whatsapp sales funnel for your business using very simple steps and ideas. also i will show how working with a leading digital marketing agency can make the process much easier and faster

this is not some boring tutorial its just a friendly talk from someone like 20 years old tryna help you level up

What is a whatsapp sales funnel

ok so a sales funnel is just the steps people go through from first knowing about your business to finally buying something and becoming a happy customer. on whatsapp you can do all that inside chats

for example it can look like this

  1. person sees your ad on instagram
  2. they click a link that opens whatsapp
  3. they get a welcome message and some questions
  4. they choose a product or service
  5. they get price and delivery info
  6. they confirm order or book a call
  7. you follow up with them later for feedback or upsell

so basically the whole customer journey happens inside whatsapp and when its automated you do not have to reply to every message manually

why businesses should care about whatsapp funnels

people trust whatsapp more than websites sometimes because it feels personal and fast. here is why whatsapp sales funnels are so powerful

when automated this works even better because you do not waste time replying manually and things move faster

what you need to build a whatsapp sales funnel

ok before we jump into how to automate it you need to have some basics in place

bonus if you work with top marketing agency like eMarketing Egypt they can help with all of that from setting up whatsapp to writing good scripts and connecting it to ads

How to automate the funnel step by step

step 1 – create a welcome message

the first message is super important. it should greet the customer and guide them on what to do next

example

hi thanks for contacting [your business name]
 please choose what you want to do
 1 – see product catalog
 2 – talk to customer service
 3 – check delivery status

this message should be automated using whatsapp api or chatbot tools like twilio or respond.io or manychat

step 2 – add quick replies and options

you can make it easy for the customer by giving them options like buttons or numbers to reply with example

please choose a category
 1 – skincare
 2 – perfumes
 3 – makeup
 4 – special offers

this saves them time and keeps them engaged instead of typing long messages

step 3 – show product info with images and prices

once they choose a category you send them a few options with clear pics and prices example

check out our top perfumes
rose dream – 250 egp
vanilla sky – 220 egp
forest mist – 300 egp

reply 1 to order rose dream
reply 2 to order vanilla sky
reply 3 to order forest mist

make sure the message is short and nice looking

step 4 – collect customer info

when they ready to order or book something you can ask for name location or other details

example

great choice
please type your full name
then send your address for delivery

this part can also be automated and saved in your crm or google sheets using zapier or other tools

step 5 – send payment or confirmation link

after getting the info send a link to confirm the order or pay

example

your order total is 250 egp
click here to pay online

or reply with 1 to pay on delivery

easy and quick for the customer

step 6 – follow up and support

after some time you can send them follow up messages like

just make sure not to spam people. always let them know they can stop messages if they want

Tools to automate whatsapp

some good tools to help you with this

Connect whatsapp to facebook and instagram ads

This is a cool trick. you can make ads on facebook or instagram with a call to action that says “send message” and it opens whatsapp directly

steps

  1. go to facebook ads manager
  2. create a messages campaign
  3. choose whatsapp as the platform
  4. connect your whatsapp business account
  5. write a simple welcome message
  6. run the ad with the best image or video

now anyone who clicks your ad starts the sales funnel on whatsapp

Best types of businesses for whatsapp funnels

this works great for many kinds of businesses like

mistakes to avoid

some common mistakes businesses make

Benefits of working with a digital marketing agency

if all this sounds like too much to do on your own do not worry. A leading digital marketing agency can

How to measure success

some things to track

examples of good whatsapp funnels

example 1 – fashion store

example 2 – beauty salon

tips to make it even better

Final thoughts

Whatsapp is not just for chatting with friends anymore. It is one of the most powerful tools for businesses who want to sell more and talk to customers easily. when you set up and automate your whatsapp sales funnel the right way you can save time close more deals and make customers happy

If you feel like doing it yourself is hard or confusing then working with the best digital marketing company is a smart move. they can handle the tech the writing the setup and even help you with ads so you focus on growing the business

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