Breakdowns of cars are common. Often, travelers are stranded on the side of the road due to a vehicle malfunction. Someone was travelling somewhere and their car broke down. Being alone in an isolated location is not a new sight. What is new is getting immediate assistance from a towing service.
To offer assistance and end the conflict, many companies are looking to develop towing programs. Thanks to the development of a breakdown assistance app, it has alleviated the anxiety and frustration of being stuck in the middle of the road.
A few taps on the towing service app and a tow truck arrives at the driver’s door, taking the car to the nearest garage for repair. It’s as easy as it sounds.
So, if you’re looking to enter the on-demand towing service market, developing a breakdown assistance app may be the best option.
Advantages of Developing a Breakdown Assistance App
The administrator can monitor all activities, making it easier to manage towing bookings. Smooth operations lead to more revenue.
Offering personalized services will attract people to use your roadside assistance app anytime, anywhere. Advanced GPS allows people to search for “towing near me” and connect them instantly.
The development of the Roadside Assistance Towing Near Me app for iOS and Android allows for a wider reach.
How Will the Real-Time Roadside Assistance App Work?
The process of booking services through the app is easy, and with just a few clicks, you’ll be ready to get back on the road!
Registration/Login
Customers can log in to the app using their social media accounts, email, or phone number.
Choose Services
After a successful and seamless registration, customers can choose the services they want for roadside assistance. Services include towing, tire repair, fuel delivery, accidental damage, and more.
Share Location
Customers can also share their location with the tow truck assistance service to reach their location as quickly as possible.
Vehicle Information is Shared
The roadside assistance app also allows customers to share their vehicle details, such as model, registration number, and more. This sharing is essential for easily locating the vehicle at the specified location.
Service Completed
The roadside assistance service arrives at the customer’s location and quickly assists them in towing their vehicle to the nearest garage. There, they can repair the vehicle and get back on the road. Finally, provide your comments and reviews.
What Features Should You Consider When Developing Your Breakdown Assistance App?
Offline Bookings
Not everyone who has a car breakdown has an internet connection in the area or uses a high-tech mobile app. In this case, the user can contact the administrator by phone and make a booking, as the manual booking feature is integrated.
Add Vehicles
This feature allows the user to add multiple vehicles with their basic information, enabling the service provider to know the type of assistance the vehicle needs and the equipment provided.
Instant Notifications
Allows the user to receive notifications regarding confirmations, new service launches, featured service providers, promotional discounts, etc.
Advanced Search
Allows your users to search by narrowing down their preferences based on location, prices, service provider ratings, work history, etc. This way, they can choose the most suitable one.
Secure Payment Gateway
Having a secure payment gateway enhances the security of your app. Users can safely share their credit/debit card details for payment.
Reviews
Getting feedback and ratings will help you understand your app’s performance and the areas that need improvement. Addressing negative feedback in this way will allow you to improve your app’s performance.
Quick Booking
Customers can quickly book a range of roadside assistance services by tapping the “Book a Service” icon. Luxury car, regular towing, and motorcycle towing are among the services offered by the roadside assistance service.
Built-in Chat
Vehicle owners can communicate directly with towing service providers using the built-in chat feature. They can accurately convey the details of their problem to get the assistance they need.
Live Tracking
Customers can track the movements of tow truck technicians and receive instant notifications on their devices. After viewing the mechanic’s estimated time of arrival (ETA), vehicle owners can better manage their schedule.
Customer Profile
Once a customer registers in the app, they must fill out a form with their full details. Using these details, the company can better assist its customers.
Previous Bookings
A complete history of roadside assistance requests submitted. The app includes all customer requests. Using this log, you can also check previous orders.
Service Provider App
A service provider’s roadside assistance app should include features that go beyond easy registration! Here are a few:
Reply to Requests Instantly
Service providers receive requests instantly. Request notifications appear on the screen with a timer, service location details, and the option to accept or decline the request.
Details of the Job
All job details appear on the screen once the request is accepted. The provider will be able to see the customer’s name, location, registration number, and other contact details.
Getting the App: Purchasing Procedures
Now that you’re clear on what you want, let’s talk about making it yours.
Start by connecting with the development company. Don’t just talk about the business; spend time with your tech team. Talk about what appeals to Colombian users, what custom features you need, and how your branding should fit into this.
Next, get a live demo of the app. Don’t just use slideshows or pre-sales; use it as a real user or tow driver. Can the service be booked from the highway? Can tow drivers see your city’s logo on the screen? These are the things that matter.
Once you’re satisfied, request that it be white-labeled, with your branding, colors, and app store presence, under your developer accounts.
But there’s one part you don’t want to skip: the source code must be delivered to you and hosted on your servers. This ensures you can control updates, expand the app to other cities, or modify features as the market evolves. Always sign a non-disclosure agreement before revealing your custom ideas or business model, and protect your concept before you even begin.
Why Does Source Code Ownership Make a Big Difference?
Let me break it down for you, because source code is non-negotiable. Think of the code as the engine of your application. Without it, you’re just a tenant, subject to someone else’s whims or price changes.
When it’s available on your servers, you can modify the app and its features to match changing consumer behavior and market demands.
Every time you need to make a change, you don’t have to go back to the app development company from which you purchased the app. You can hire a developer on your own and make any changes you need. Most importantly, it confirms full ownership. The app belongs to you, and therefore, it should definitely remain on your server.
Frequently Asked Questions
What time will Breakdown Assistance App Development take?
When you opt for white-labeling process by purchasing pre-built solutions it takes 1-2 weeks for developing and launching the App.
Is the Breakdown Assistance App will be developing on both Android and iOS devices?
Yes. The Roadside Assistance App will be available on both the Android Play Store and the iOS App Store.
