Managing a field team is a very hard task. Field employees work from different locations, and managers must know about their progress. Many challenges come up on a daily basis, thus making work very hard for both teams and managers. That is why some managers use new-gen tech software which is called employee tracking software.
Well, field employees go through many issues with communication, unclear instructions about work, and time management problems. Managers also face a hard time to track their employees and make sure they are working with productivity. If managers don’t take care of these challenges well then businesses will go through losses.
And to solve these issues, companies now use employee tracking software like TrackoField, etc. But what exactly is it? Keep on reading to know more.
What Are The Challenges Faced By Field Teams In Businesses?
Field employees work from outside the office. Their work is very hard, and they face many issues on an everyday basis. Below given are three top challenges faced by field teams.
● No Connection In Real Time
Field teams face hard times when communicating. They sometimes do not get updates about changes in schedules or urgent tasks. And work gets delayed and mistakes can also happen when there is no proper communication. Phone calls and messages are not always easy to depend on. For eg. calls may go unanswered, messages can get lost, etc. This causes confusion and delays in work.
● Hard To Track Progress
Managers cannot always see what field employees are doing. Employees can also take longer routes or skip the tasks given to them. Managers cannot make sure tasks are completed on time when they don’t track. Manual reports can be inaccurate or late. Employees can also forget to update their progress, thus leading to confusion. So, it becomes very hard to keep check on efficiency.
● Bad Management Of Time
Without proper time tracking, employees may spend more time on tasks than they need to in real. Some employees can also waste working hours or take long breaks, etc. Field teams have flexible schedules, but late work can have an effect on productivity. Poor time management will lead to tasks that are completed late and lower efficiency, and also clients will be sad.
What Is Understood By Employee Tracking Software?
Employee tracking app helps businesses to monitor their field employees. It uses GPS and digital tools to keep track of location, attendance, and progress of work, etc. This makes sure that employees are following their schedules and also completing their tasks on time.
The employee tracking app gives updates on a real time basis, thus helping managers to see where employees are and what they are doing. Employee tracking app also records working hours, client visits, and what routes employees are taking, etc. This lessens paperwork to be done in manual ways and thus errors also.
Many field employee management software tools also give reports made all by themselves, assign tasks to employees, and have fast messaging features. These features make better communication and make management of the workforce very easy.
Some field employee management software also has geofencing, which alerts managers when employees enter or go from a set area. With these features, businesses can manage their field teams in a nice way and make better productivity.
How Do These Employee Tracking Software Help Field Teams To Solve Challenges?
Employee tracking software helps field teams work better and solve challenges. Below are three ways field employee management software helps solve big issues:
● Easy To Connect
Employee tracking software gives fast messaging features and updates on real time basis. Managers can give instructions, and employees can tell them if there are any issues then only. This makes sure that everyone knows it all and lessens delays. The software also helps by giving automatic alerts if there are any changes in schedules, etc. Field employees stay updated using sales employee monitoring apps, thus lessening confusion and miscommunication.
● More Transparency In Work
Managers can track the locations and work progress of employees on a live basis using mobile workforce management software. This makes sure that employees are working as per schedules given to them and complete their tasks on time. It also helps lessen unnecessary delays and makes better accountability. Automated reports give quality data about task completion and movements of employees.
● Easy To Manage Time
Using automated time tracking features of employee tracking software, employees put more focus on tasks. Managers can see how much time employees spend on work. This helps in better planning and makes better efficiency. Some tools send alerts if tasks take too long, thus helping workers manage time in a better way.
Conclusion
Field teams face many challenges, for eg. poor communication, tracking issues, time management problems, etc. These challenges lessen productivity and also affect the growth of business.
Employee tracking software helps businesses solve these issues. It makes better communication, brings transparency, and makes it easy to manage time.
Choosing the right employee tracking software ensures better workflow and improves efficiency. Businesses that use these employee tracking software see better results and great performance from employees.