In some situations, customers may find themselves unable to pay their Metro bill in full at the end of the billing cycle. If this happens to you, don’t worry! Metro offers a variety of payment arrangements to meet your needs and avoid any service disruptions. This guide explains how these arrangements work and how to sign up for one if you need to make monthly payments toward your Metro bill.
How do I make a payment arrangement with Metro?
(A payment arrangement is not available online.) You’ll need your account number and financial information to make a payment arrangement, including an updated bank account or credit card. A representative will work with you to figure out what your budget looks like and help you get back on track with payments.
If you’d like to settle your balance in one lump sum rather than monthly installments, be prepared to write a check or provide credit card details over the phone. The representative may take additional information from you if they think some factors could jeopardize your ability to pay off Metro’s debt over time, but don’t worry—it just means they want to work with you so that everyone wins! How to pay Metro pcs bill from your phone visit top my cell.
How much can I pay per month?
MetroPCS’ payment arrangements are set up on a tiered system. This means you can pay as little as $5 per month or as much as $49.99 per month (the maximum). Each month, the amount you pay depends on your service plan and how much data, minutes, and text messages you use each month. So if you want to be flexible with your payment but don’t want to risk paying more than you need to, you should stick with using fewer data and minutes each month.
What happens if I can’t afford my monthly payments once my plan is up?
If you can’t afford your monthly payments, there are two things you can do. First, call Metro and ask for a payment arrangement. Second, consider switching plans or carriers if an adjustment is not enough. Of course, if you fall behind on your payments or go into collections, Metro has been known to cut off service — so be sure to monitor your account closely. For more details on payment arrangements and other ways to manage your phone bill during hard times, see our guide: How To Pay Your Cell Phone, Bill, When Money Is Tight.
How long do the plans last?
All-Metro payment arrangements are for 30 days. If you’re unable to make your monthly payment, contact us, and we can set up another plan. We may also be able to reduce your monthly payments based on your income and billable amounts, so don’t hesitate to reach out. To get started with a new payment arrangement or extension, contact Metro at 888-944-9400. We can also help by phone 24 hours a day/7, days a week—just dial 2-1-1 from any phone in Los Angeles County. Once you’ve contacted us, it will take 3–5 business days for new monthly amounts to affect your account, so check back if you don’t see them immediately (in most cases).
Do you accept payments in person or over the phone and online?
Yes, you can pay your Metro PCS bill via telephone, at a MetroPCS store, or by mailing us a check. How do I make payments?: If you have an online account with Metro PCS, log into your account and choose to Pay My Bill from the main menu.
You will be ready to choose from several payment options, including credit card, debit card, and electronic checks (ACH). If paying in person is more convenient for you, visit any MetroPCS location and make payment directly at one of our stores. You can also e-mail your payment directly to our offices if that works better for your schedule.
Why is this new program called Payment Arrangements?
Under previous versions of MetroPCS’ payment policy, customers would be put on a payment plan and charged a $5 fee for every month they failed to make their minimum payments. Metro still offers that but also offers an alternative called Payment Arrangements.
This new plan lets you get out of debt without paying any fees, as long as you pay back at least 50% of your remaining balance by your next bill date. If you fail to meet those terms or leave Metro without repaying your debt entirely, they’ll charge you $5 plus interest on whatever money remains unpaid when your contract ends.
The payment arrangements are only available for those customers who have a bill that is less than $1000. If you have a larger bill, you may consider finding other options for your budget. Metro offers several payment plans, including a buy-out plan and an installment plan. Both of these options can offer you more payment flexibility while at the same time ensuring that all your payments get made on time and get paid off faster than if you were paying by cash or credit card. In addition, making regular payments will help ensure that they keep your credit score in good standing instead of damaging it with excessive delinquencies or late payments. If you’re struggling with how to pay Metro pcs bills and need further assistance, feel free to give them a call.