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Dynamics 365 Pricing in Australia: A Brief Guide


Congratulations! You have landed in the right place if you are looking for the best business management solution. An ideal business management solution is one that not only suits all your business needs but is also affordable to you and within your budget.

This blog will give you a clear idea about Dynamics 365 pricing in Australia, including pricing plans and licensing models to help you pick the perfect business management solution. But before diving deep into the detailed pricing models, let me briefly introduce you to Dynamics 365.

Microsoft Dynamics 365 is a comprehensive set of intelligent business management solutions that meet all your business requirements, ensuring maximum efficiency. It allows you to simplify your business process and maintain flexibility in today’s highly competitive environment.

The cloud-based business management suite provides a unified and easily collaborative experience by integrating all your business departments, including sales and marketing, supply chain, finance, manufacturing, HR, etc. The real-time insights on the business processes enable team collaboration to unlock your full business potential.

The cutting-edge Dynamics 365 product solutions facilitate cost reduction to achieve optimum performance. It connects your organisation’s resources, data, and business processes to help you work smarter to become a leader.

Microsoft Dynamics 365 Subscription Model

Now that you know what Dynamics 365 is and its capabilities, it is time to check the different subscription options for its products to choose the one that fits your business requirements. Below are the various Dynamics 365 subscription models available to meet your unique business targets.

Dynamics 365 Plan Subscription

It provides a cost-effective single-user subscription to enable you to have access to any Dynamics 365 functionality. Whether you choose the customer engagement plan or unified operation plan, it allows you to use Dynamics 365 functionalities.

  • Dynamics 365 Customer Engagement Plan: It is a CRM-focused plan that includes applications like Dynamics 365 Sales, Dynamics 365 Field Service, Dynamics 365 Customer Service, Dynamics 365 Marketing, Dynamics 365 Project Operations, and Microsoft Power Apps. This plan allows you to use these enhanced features to drive and enhance customer satisfaction.
  • Dynamics 365 Unified Operation Plan: The ERP-focused plan includes applications such as Dynamics 365 Finance and Operations, Dynamics 365 Commerce, Dynamics 365 Talent and Microsoft Power Apps. This plan provides the flexibility to seamlessly manage your business operations, including procurement, warehousing, manufacturing, etc.

Dynamics 365 Applications Subscription

It is the named user subscription, where a user can access a license only for one individual application. The application subscription includes different licensing such as Dynamics 365 Sales Enterprise, Dynamics 365 Sales Professional, Dynamics 365 Customer Service Enterprise, Dynamics 365 Customer Service Professional, Dynamics 365 Marketing, etc.

Dynamics 365 Team Members Subscription

The named user subscription enables you to use basic Dynamics 365 functionality. The team members’ subscription gives access to only a limited specific set of functionalities, not the custom applications. The license grants the user light access through specific situations included in the Team Members Experience.

Dynamics 365 Licensing

Dynamics 365 licensing for its solutions is mainly categorized into:

  • Assigned Licensing
  • Unassigned Licensing

Out of these two, the former serves as the primary licensing option for most Dynamics 365 products. The assigned licensing classifies into user licensing and device licensing.

Regardless of the devices used, a user license provides access to a named user. Whereas a device license allows access to its users only via specific devices meaning unlicensed users can access it through a licensed device. You can refer to a User License as Enterprise, Professional or Premium License.

Enterprise license offers the most advanced functionalities and provides access to Dynamics 365 Business Central Essential and Premium, Dynamics 365 Sales Enterprise, Dynamics 365 Customer Service Enterprise, Dynamics 365 Field Service, Dynamics 365 Supply Chain Management, Dynamics 365 Finance, Dynamics 365 Human Resources, Dynamics 365 Commerce, Dynamics 365 Project Operations, Dynamics 365 Remote Assist and Dynamics 365 Guides.

A professional license offers access to less complex operations with streamlined capabilities. It is for small and mid-sized organisations. As the name suggests, you will get the premium license at higher costs to get access to additional functionality.

Dynamics 365 Pricing in Australia

The pricing structure for Dynamics 365 products varies depending on geographic location, sales channels, or territories. Dynamics 365 implementation has a flexible pricing structure, as the users can subscribe to only the applications they use.

Users can combine Dynamics 365 Customer Engagement Plan and Unified Operations Plan and use them interchangeably. First, the customers buy a base license and to leverage more specific functionality, they may add an attach license to the base license.

Please read the table below to gain more understanding of Dynamics 365 pricing in Australia.

Dynamics 365 Pricing in Australia (Base License)[AS1] 
Features/ SolutionsPrice (Per user/month)FeaturesPrice (Per user/month)
Customer Service Professionals$68.70Business Central EssentialsFrom $96.10  
Customer Service Enterprise$130.40  Business Central PremiumFrom $137.30  
Sales Professionals$89.20Finance$247.10
Sales Enterprise$130.40Supply Chain$247.10
Sales Premium$185.40Project Operations$164.80
Microsoft Relationship Sales$181.15Human Resources$164.80
Microsoft Viva Sales$54.90Commerce (Retail)$247.10
Field Service$130.40Fraud Protection$1373 per tenant/month
Remote Assist$89.20Guides$89.20
MarketingFrom $1647.60 per tenant/monthIntelligent Order ManagementFrom $411.90 per 1000 orders lines/month
Customer Insights$2059.50 per tenant/month  

Table 1: Dynamics 365 Price Structure in Australia

Note: Kindly confirm the updated prices @


We hope you have gathered all the information regarding Dynamics 365 pricing in Australia from this brief guide. Different Dynamics 365 pricing plans suit individual requirements, whether small and mid-sized businesses or large enterprises. The innovative Dynamics 365 business management solution serves the unique needs of businesses in Australia with flexible pricing plans.

To get the information on pricing options and get the best deal for Dynamics 365 support, consultation, upgradation, and implementation services.

Kindly check and confirm the pricing before publishing [AS1]