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Top 8 essential features an efficient telehealth app must contain

The medical industry has changed since the pandemic hit.

When we picture the medical industry, the first image that pops into our mind is in-person medical visits. While this was the conventional manner to receive medical assistance, the pandemic had other plans.

The sudden rise of COVID-19 cases led all of us to stay indoors. While medical help was still required, the crowd in hospitals gave us a fear of contracting that virus. In such cases, the medical industry knew that they had to come up with another solution that can continue to serve their patients efficiently.

Thus was the rise of telehealth apps. 

Telehealth apps soon became the medium for doctors and patients to engage with each other. They made delivering medical services simple.

Medical professionals started to implement telehealth apps more in their operations, but with the current telehealth applications available, how would you know which one to choose?

Or if you are looking to create your telehealth app, what features of telemedicine do you need to make it efficient?

To help you cater to all these queries, this blog will be your guide.

8 Features A Great Telemedicine App Should Have

1. App that is accessible via a browser

While you’re making telehealth apps accessible via smartphones also ensure that this telehealth feature can be accessed via a browser. Easily signing into apps via the browser is a simple and preferred medium for patients today. 

2. Makes use of software’s that are used to manage clinical actions

You require a telehealth app that needs to include this particular telehealth feature. Whether it is storing records or saving the engagements between a doctor and patient, using clinical software can help you conduct this process easily as well as cater to patient’s treatments much better. 

3. Ability to engage via audio or video form

This feature of telemedicine is to ensure that patients and doctors can engage in multiple ways instead of one.

For instance, to view critical patients, doctors and patients can opt for a video engagement to learn better about the medical condition of the former. Similarly to clear minor doubts, a quick audio call will do the need. 

4. Provides a chat platform

Apart from the above-stated engagement choices, adding in a chat platform can also be beneficial. In case of a patient prefers to chat over call, this medium can be feasible.

Also in case of poor internet connections or as stated earlier a minor follow-up or clarification, a quick chat communication works. 

5. Great at managing schedules

Another strong telehealth feature that your app requires is managing highly scalable schedules. There will be one point where your appointments list will be high. In such cases, you need an app that can manage it all and not break down or mix it up.

Ensure that the telehealth app is able to manage and cater to all schedules being booked whilst also ensuring that patients receive their treatments on time. 

6. Provide detailed analysis

Another feature of telemedicine apps should be being able to interpret easy treatments from the data provided. While the app works to make engagements more simplified, the same platform can also help doctors capture crucial information that can help them to assist their patients better. 

7. Conduct follow-ups and sends reminders

You require the app to also help send patients reminders to attend their next consultations and also to pick up their prescriptions. This ensures a lower absence of meeting doctors as well as reminds patients to prioritize their health first. 

8. HIPAA Compliant solution

This is the most important feature a telehealth app should have. HIPAA compliant telehealth apps will be most favoured because it ensures complete security of patient’s data. 

The data shared via the telehealth apps contain confidential information such as patient’s medical histories and more and these need to be safeguarded which is why choosing a HIPAA compliant chat api is the preferred choice. 

Top 6 Reasons Why Building A Telehealth App Is The Preferred Choice In 2021?

1. Integrates medical data with EHR

2. Let’s patients and doctors access the app via multiple platforms

3. Ability to extend medical services to a wider audience

4. Medical professionals can easily engage with remote healthcare providers

5. Number of now shows for appointments will reduce

6. Better data analysis process can take place for healthcare chat api

4 Factors To Keep In Mind Before The Development Of A Telehealth App

1. An app suiting iOS and Android users

The first thing you need to keep in mind is that if you’re building a telehealth app it needs to suit the type of audience you’re catering to. For instance, if you have android and iOS users, you need to build an app that suits both of these users. 

2. Should your purchase or build a telehealth app?

If you opt for purchasing, it can help you at the moment, but with time as you scale, you require a solution that can scale as per your requirements. Hence it is better to opt for building a telehealth app for two reasons, one being it can customize your app accordingly and secondly, there are reliable API and SDK providers that simplify this process. 

3. Which API should you integrate the telehealth app with?

For instance, certain APIs, offer high-end security, 100% customizations, and offer tons of features. Integrating with them can help enhance your app experience. 

4. Enhance user experience

The design of the user interface matters. Ensure you choose a design that makes it easy for patients and doctors to engage well. 

Looking to create a telehealth app for smartphones?

You now have a complete understanding of what telehealth features are required in a telehealth app.

These telehealth features are important because they can enhance the delivery of your medical services.

Now that you have a better understanding of what to expect, it will become easier for you to choose a reliable provider that can help you create a telehealth app. 

So tell us, when do you plan to get started?

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